Frequent Asked Questions

Why does Insight for Living Canada seem so different from Insight for Living US?

While we are affiliated with Insight for Living US, we are a fiscally and legally different organization. Our website is designed for our friends across Canada, featuring unique tools such as our daily broadcast email and Insights magazine. Our store prices are in Canadian dollars and all donations processed through our office are issued tax receipts from Canada. The broadcast you listen to on our website is also customized to serve our Canadian listeners.

How do I change my mailing address with Insight for Living Canada?

To update your contact information use our contact form or call our office at 1.800.663.7639 during office hours

How can I receive the free offer mentioned on the radio?

You may order your copy of the free offer in our web store or call 1.800.663.7639 during office hours. One complimentary ministry offer per household is available during the month offered, while quantities last.

I have a theological question or concern. What address do I use to contact Insight for Living?

Insight for Living Canada
Biblical Counselling Department
Post Office Box 8 Station A
Abbotsford, BC V2T 6Z4

Can I get a copy of the Insight for Living music?

Sorry, copies of the Insight for Living music are not available. The background music you hear was composed specifically for the broadcasts. This means there are no full-length songs, only many small pieces of music. We do not have any plans to produce a soundtrack of our broadcast music.

Where can I hear the Insight for Living broadcast in my area?

Please visit our station finder or call 1.800.663.7639 during office hours.

The Insight for Living broadcast doesn't play on a radio station near me. How else can I listen?

There are several ways to listen to the broadcast other than on the radio.

  • Through your digital cable, satellite, or ADSL provider. Many radio stations can be heard through a digital stream through Shaw, Bell, or Telus within Canada. Visit our station finder for stations airing Insight for Living and cross-reference it against your local television provider's radio channels to see what's available in your area
  • If you have high-speed Internet you can stream current and past programs online. Visit our audio library and click on the program you want to hear
  • Podcasts are a great way to hear our programs where you want, when you want. Visit our podcast page and follow the simple subscription instructions
How do I get a copy of today's broadcast?

Purchase CD or mp3 versions of the broadcast online at insightforliving.ca or call 1.800.663.7639 during office hours.

May I have a written transcript of a message?

Sorry, we don't publish or publicly distribute written transcripts of Chuck Swindoll's messages under any circumstances.

How can I access the Searching the Scriptures (STS) study notes you mentioned on the broadcast?

Our Searching the Scriptures study notes are available as PDF downloads on our website. View our complete STS study notes library on our Study Resources page. To access this content for our current message, hover over "Listen" and choose Insight for Living. You will see the PDF download icon to the right-hand side of the page.

I represent a radio station and would like to air the program, or I need to inform you of a change in programming. Who do I contact?

For all radio-related questions please contact Living Bridge Media Canada at livingbridge@insightforliving.ca.

I represent a radio station and need images, logos, and other promotional materials. Who do I contact?

All promotional items for Insight for Living Canada programs are available on Living Bridge Media Canada's website. If you require a username and password please contact livingbridge@insightforliving.ca.

How do I receive permission to use an Insight for Living Ministries radio theatre production for a dramatic presentation?

All copyrights and permissions requests are handled by Insight for Living US. Please visit their Copyrights and Permissions Request page and fill out the form.

Who do I contact if there's a technical problem with the program or if the Insight for Living broadcast wasn't on my station today?

Please contact your local station directly. If you can't get through please email livingbridge@insightforliving.ca.

I missed part of today's broadcast—how do I listen to it again?
  • If you have high-speed Internet you can stream current and past programs online. Visit our audio library and click on the program you want to hear
  • Podcasts are a great way to hear our programs where you want, when you want. Visit our podcast page and follow the simple subscription instructions
Why is the Insight for Living program no longer on my station?

There are many possible reasons our program is no longer airing on your station. For specific information, contact Living Bridge Media Canada at livingbridge@insightforliving.ca with your station's call letters, radio dial position, city, and province.

Where can I find the Insight for Living broadcast on SiriusXM radio?

You can listen to Insight for Living on Family Talk, channel 131. For other station questions visit our station finder and search your area for stations airing Insight for Living.

What was the Scripture Chuck mentioned on the 60-second Insights short feature?

Please email livingbridge@insightforliving.ca with the date you heard the short feature along with your request.

Can I get a copy of the 60-second Insights short feature I heard today?

While we don't sell copies of our short features they are available for download through our podcast. You can also stream them online, anytime in our audio library.

Can I get a copy of the five-minute LifeTrac short feature I heard today?

While we don't sell copies of our short features they are available for download through our podcast. You can also stream them online, anytime in our audio library.

What version of the Bible does Chuck Swindoll use?

For many years of his ministry, especially since 1971 in Fullerton California, Chuck exclusively used the New American Standard Version Ryrie Study Bible in his preaching. However, beginning in early 2013, after careful investigation, personal research, and discussions with those involved in the publishing of The New Living Translation, he has switched to that version of the Bible in his public ministry. Approximately 90 biblical scholars went to the original texts during the foundational work of their translation to guarantee the accuracy of their efforts.

These devoted individuals then pursued the best and most helpful ways to express the meaning of the biblical text in our English language, which resulted in a much more readable translation. Because Chuck's threefold commitment remains the same (accuracy, clarity, and practicality), he desired to use a version of the Bible that did not require a seminary-trained scholar to understand it, and yet he wanted to make certain the version he used remained faithful and true to the original Hebrew, Aramaic, and Greek texts. Chuck has come to realize that The New Living Translation best serves his purpose in helping others realize how reliable, relevant, timeless and true God's Word remains to this day.

What's Chuck Swindoll's method of Bible study?

Chuck uses a simple method of Bible study he learned from Dr. Howard Hendricks, Chuck's beloved professor and mentor at Dallas Theological Seminary. It's based on three concepts: observation, interpretation, and application. Dr. Hendricks and his son, William Hendricks, have compiled their ideas for Bible study in an excellent, easy-to-read resource Living by the Book (Chicago: Moody Publishers, 1993), which we highly recommend.

What is Insight for Living Canada's mission?

Insight for Living Ministries is committed to excellence in communicating the truths of Scripture and the person of Jesus Christ in an accurate, clear, and practical manner so that people will come to an understanding of God's plan for their lives, as well as their significant role as authentic Christians in a needy, hostile, and desperate world. We invite you to learn more about our mission and ministry in Canada.

What is Insight for Living Canada's vision?

Our vision is to provide one million Canadians with Bible-teaching resources by 2020. We believe this is the first step to helping people understand God's Word for, as Romans 10:14 says, "How then, can they call on the one they have not believed in? And how can they believe in the one of whom they have not heard? And how can they hear without someone preaching to them?" (NIV) Read more about our vision for ministry in Canada.

How do I unsubscribe from email or mail lists?

There are unsubscribe links at the bottom of every email we send, which make it easy to unsubscribe from any emails you would like to cancel.

I unsubscribed to emails and want to re-subscribe, how do I do this?

If you unsubscribed to our emails and wish to re-subscribe visit our sign-up page, choose the emails you wish to receive again, and submit the forms.

I'm not sure if the donation/purchase I made went through—how do I check?

Please call us at 1.800.663.7639 during office hours with any concerns regarding your purchase/donation. We'll be able to let you know if your transaction went through or not and assist you in completing it if needed.

What are the ways I can donate to Insight for Living Canada?

Thank you for your desire to support Insight for Living Canada! We accept one-time donations online, by phone, by post, and in person.

Accepted forms of payment for donations or purchases are:

Online
Credit card
Visa debit
E-transfer

By Phone
Credit card

By mail
Credit card
Personal cheque
Money order

In person
Credit card
Debit
Cash
Personal cheque
Money order

We also support automated giving through our Monthly Partner program. For more information or to sign up online visit our Monthly Partner page.

When and where are the next Insight for Living Ministries events so I can plan my vacation?

We'd love to have you join us! Please visit our conferences and tours page for specific dates and destinations.

Do Chuck and Cynthia Swindoll travel to every event?

Yes, Chuck and Cynthia are present at each conference and are excited about meeting each and every guest. Not only will you hear Chuck's messages in person throughout the trip, but you'll journey alongside a couple who truly loves the Lord with all their heart and are the same on the airwaves and in print as in daily life. They're worth getting to know!

Can I get the sheet music and/or lyric sheet for the songs I heard today?

All requests for music and/or lyrics are handled by Insight for Living US. Please visit their Copyrights and Permissions Request page and fill out the form.

Are you going to make more Paws & Tales episodes?

Because of limited resources, we are no longer producing Paws & Tales. As the Lord provides and we determine that it's time to resume production, we will notify our listeners at pawsandtales.org.

Episodes of Paws & Tales: The Animated Series on DVD as well as Paws & Tales radio broadcasts on CD and mp3 are available in our web store.